Customers should be able to have an easy experience when paying taxes and renewing tags

Overhaul website to improve ease of access

Create an app to allow people to pay taxes on their phone

Increased training for employees, both for office duties and further professional training

- Customers should be able to have an easy experience when paying taxes and renewing tags
- Change physical layout of office
- Overhaul website to improve ease of access
- Create an app to allow people to pay taxes on their phone
- Increased training for employees, both for office duties and further professional training

Administration

Office needs to provide better guidance with changing conditions, such as COVID-19

Ensure everyone knows their rights and policies of the office

- Office needs to provide better guidance with changing conditions, such as COVID-19
- Ensure everyone knows their rights and policies of the office

Ensure office computer systems are up to standards

Will be accompanied by an audit to make sure the money has been allocated correctly

- Ensure office computer systems are up to standards
- Will be accompanied by an audit to make sure the money has been allocated correctly

Running to move office towards accountability and taking in account the citizens' best interests

Current incumbent is connected enough with community

- Running to move office towards accountability and taking in account the citizens' best interests
- Current incumbent is connected enough with community

Why me?

Roslyn McCaskill

Meet or exceed fiduciary requirement for our business

Achieve annual customer service rating of 93% or better

Maintain high ethical and accountability standards consistent with our industry

Be among the leaders in the Tax Collection Industry

Identify tax savings for eligible tax payers

- Meet or exceed fiduciary requirement for our business
- Achieve annual customer service rating of 93% or better
- Maintain high ethical and accountability standards consistent with our industry
- Be among the leaders in the Tax Collection Industry
- Identify tax savings for eligible tax payers

Top Goals

Irvin Johnson

The Tax Commissioner is responsible for collecting your county taxes, which are used for community investments and programs. Tax commissioners collect taxes – the setting of taxes is done by legislators and the Board of Assessors.

Responsible for collecting and distributing county taxes